Buying Guide

This guide provides all the essential information about purchasing Troy Hyde’s artwork. For any questions, please get in contact.

Payments

All major credit and debit cards are accepted. The site is hosted on Squarespace, which provides the e-commerce platform. Payments are securely processed through Stripe or PayPal, ensuring data protection. For more details on data handling and privacy, refer to the terms and conditions.

Shipping

Free global shipping is offered on all orders. The aim is to dispatch orders within 1-2 working days. For international orders, please allow 14-21 days for delivery. Occasionally, items may take slightly longer; if this is the case, notification will be immediate.

All artwork is carefully packed to ensure it arrives in excellent condition.

For urgent delivery or shipping questions, please get in contact for assistance.

International Orders

Payments are made in British pounds sterling. International credit card providers or banks determine the exchange rate and may add additional charges. International orders may be subject to import duties and/or taxes, which are the buyer’s responsibility.

Returns

If unsatisfied with the purchase, please inform immediately. Refunds are available for returned art in its original condition and packaging within 30 days of dispatch. If the order arrives damaged, contact with detailed photos to resolve the issue.

The buyer is responsible for return postage and the artwork until it reaches its destination. An email will be sent upon receiving the return, and if approved, refunds will be processed within 2 working weeks.

Disclaimer

Efforts are made to accurately represent the artwork online. Please check dimensions carefully.